Shoulder bag

Features: Zip closure, back zip pocket, inner zip pocket and four protective feet at base.

Measurements: 30*30*16 cm

Materials: Genuine leather

Strap: leather shoulder wear strap

Accessories: Gold accessories

Packaging

Your Luz handbag arrives with:

An elegant cardboard Box: Perfect for instant gifting without the need for extra wrapping.

A protective dust bag: Essential for preserving the quality of your leather bag and shielding it from dust and moisture during storage.

Storage

Leather Bag Care Instructions

Cleaning and Handling

Routine wiping: Wipe your bag weekly with a soft, dry cloth to remove surface dust.

Stain Treatment: Clean stains immediately using a dedicated leather cleaner.

Cleaning Prohibitions: Strictly avoid using wet wipes, alcohol, or any harsh chemicals or abrasive detergents.

Water Exposure: If the bag gets wet, gently pat it dry with a clean cloth, then let it air dry at room temperature, away from direct sunlight or heat.

Storage Environment: Always store the bag inside its original fabric bag (Dust Bag) in a cool, dry, and well-ventilated place.

What to Avoid in Storage?

Plastic bags, which trap moisture.

Direct sunlight.

Areas with high humidity.

Shipping and Delivery Policy (Local)

Shipping Scope

Local Shipping: We provide shipping services to all governorates within Egypt.

Order Processing and Shipping Time

Order Processing: Processing and preparing orders for shipment typically takes between 1 to 3 business days from the order confirmation date.

Local Delivery Time

Major Areas: Delivery takes 3 to 5 business days after shipment.

Remote Areas: Delivery may take 5 to 7 business days after shipment.

Return Policy

1. Timeframe: You may return your purchase within 30 days of the original purchase date, in accordance with the Consumer Protection Foundation’s guidelines.
2. Condition: Items must be in their original, unused condition.

Warranty

To ensure an optimal user experience, we offer you a full one-year warranty on this bag, covering manufacturing defects only and excluding misuse.